Effective Date: 12/12/2024
Last Updated: 10/15/2025

Welcome to Optimal Services.
By accessing our website or purchasing our services, you agree to comply with these Terms & Conditions (“Terms”). If you do not agree, please do not use our website or services.

1. Our Services

Optimal Services provides social media management solutions including:

  • Content creation and caption writing
  • Scheduling and posting
  • Engagement and community management
  • Paid advertising campaigns
  • Analytics and performance reporting

We offer flexible subscription plans (3, 6, 12, and 24 months) tailored to your brand goals.

2. Eligibility

To use our services, you must:

  • Be at least 18 years old (or the legal age of majority in your region).
  • Provide accurate, complete, and up-to-date information.
  • Agree to comply with applicable laws related to social media, data use, and digital marketing.

3. Subscriptions & Payments

  • All subscriptions are billed based on your chosen plan duration.
  • Payments must be made in advance unless otherwise agreed in writing.
  • Subscriptions renew automatically unless canceled before the next billing cycle.
  • We may adjust pricing or service terms with prior notice to active clients.

If payment is not received, services may be paused or terminated until the balance is cleared.

4. Cancellations & Refunds

  • You may cancel your subscription anytime before the next billing period by contacting [your email address].
  • Because our work is customized, refunds are not available once service has started, unless required by applicable law.
  • In the case of prepaid plans, cancellation before term-end will not result in a prorated refund.

5. Client Responsibilities

Clients agree to:

  • Provide timely access to required materials, credentials, and brand information.
  • Review and approve content as requested to avoid posting delays.
  • Comply with social media platform policies and community guidelines.
  • Refrain from submitting illegal, offensive, or misleading content.

We are not liable for performance issues caused by delays, lack of information, or policy violations by the client.

6. Intellectual Property

All materials created by Optimal Services (including posts, graphics, videos, and captions) remain our property until payment is received in full.
Upon full payment, ownership of final deliverables transfers to you for your business use.

You may not resell, distribute, or claim ownership of unapproved drafts, templates, or proprietary strategies without written consent.

7. Confidentiality

We treat all information shared with us as confidential.
Your social media credentials, strategies, and performance data are used only for service delivery and will not be disclosed to third parties without your consent, unless required by law.

8. Data Protection & Privacy (GDPR + CCPA Compliance)

a. Data Collection

We collect personal data such as names, emails, payment details, and social media account links necessary for service delivery.

b. How We Use Data

We use your information to:

  • Deliver and manage your social media services
  • Process payments and invoices
  • Communicate with you about updates or support
  • Improve our performance and customer experience

c. Data Rights (GDPR / CCPA)

You have the right to:

  • Request access to your personal data
  • Request correction or deletion of your data
  • Object to data processing
  • Request data portability (EU clients)
  • Opt-out of marketing communications at any time

To exercise these rights, please email [your email address].

d. Data Security

We use SSL encryption, secure databases, and restricted access to protect your data.
However, no online platform is 100% secure; by using our services, you acknowledge this risk.

9. Limitation of Liability

Optimal Services is not responsible for:

  • Platform-related issues (e.g., outages, suspensions, algorithm changes)
  • Indirect or consequential damages
  • Loss of revenue or opportunities due to third-party system failures

Our total liability shall not exceed the amount you paid during the current subscription term.

10. Service Modifications

We may update or enhance our services periodically. Major changes that affect your subscription will be communicated in advance.

11. Termination

We reserve the right to suspend or terminate services if you breach these Terms, misuse our content, or fail to make required payments.

12. Governing Law

These Terms are governed by and interpreted in accordance with the laws of [Your Country or State], without regard to conflict of law principles.

13. Changes to These Terms

We may modify these Terms & Conditions at any time.
The updated version will be posted on our website with a revised “Last Updated” date.
Continued use of our services implies acceptance of the updated Terms.