Effective Date: 12/12/2024
Last Updated: 10/15/2025

1. Introduction

Welcome to Optimal Services.
We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our social media management services.

By using our website or subscribing to our services, you agree to this Privacy Policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Social media account handles (if provided for management purposes)

b. Non-Personal Information

  • Browser type and version
  • Device type and operating system
  • IP address
  • Website usage data (through cookies or analytics tools)

3. How We Use Your Information

We use your data to:

  • Provide and manage our social media management services
  • Communicate with you about your account or inquiries
  • Send service updates, invoices, and performance reports
  • Improve our website and customer experience
  • Run promotional campaigns (with your consent)
  • Comply with legal and regulatory requirements

4. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze traffic. You can choose to disable cookies in your browser settings, but some features of the website may not function properly as a result.

5. Data Sharing and Disclosure

We do not sell your personal information.
We may share data with:

  • Trusted service providers (e.g., payment processors, analytics partners)
  • Legal authorities, if required by law
    All third-party providers are required to protect your data and only use it for the intended purpose.

6. Data Security

We use industry-standard security measures (including SSL encryption and secure databases) to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

8. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent for marketing communications
  • Request a copy of the data we hold about you

To exercise your rights, contact us at [your email address].

9. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

10. Updates to This Policy

We may update this Privacy Policy periodically. All changes will be posted on this page with an updated “Last Updated” date.